Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how whatsapp notify Thing ("we", "us", or "our") collects, uses, and shares your personal information when you use our whatsapp notify service for monday.com. We utilize the WhatsApp Business API through our service provider Sandeshai. For more information about the WhatsApp Business Platform, please visit WhatsApp Business Platform.

1. Information We Process

We process and store minimal information necessary to provide you with the best possible service. This includes:

  • WhatsApp contact information you provide (processed in-memory only)
  • Message delivery status and metadata (e.g., timestamp, recipient) which is immediately discarded after delivery
  • Your monday.com user information as provided by the monday.com platform (accessed temporarily during message sending)
  • Your email address, which we collect during app installation to keep you informed about important service updates, potential service disruptions, and improvements to enhance your experience

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the WhatsApp notification service
  • Send WhatsApp messages based on monday.com automations
  • Ensure proper message delivery and tracking
  • Improve and optimize our service's performance and user experience
  • Send important service-related communications, including notifications about maintenance windows, service updates, and system improvements
  • Keep you informed about any service disruptions to minimize impact on your workflow

3. Information Sharing and Disclosure

We do not share your personal information with third parties except:

  • With monday.com, as necessary for the functioning of the integration
  • With WhatsApp/Meta, as required to deliver messages through their platform
  • With our trusted messaging service provider Sandeshai, which assists in reliable WhatsApp message delivery
  • When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure transmission protocols and encryption of sensitive information.

5. Your Rights

You have the right to:

  • Access your message history and delivery status
  • Update or remove your WhatsApp contact information
  • Request information about the data we hold about you
  • Update your email preferences or unsubscribe from service notifications

6. Data Retention

We retain your contact information and message metadata for as long as your monday.com account is active or as needed to provide you with our services. You can delete your information at any time.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@appstronauts.shop